How as a business do you provide good service to customers when they can’t reach you...

GetHuman-khrishaw's problema del servizio clienti con Comcast da settembre 2021

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Nome sull'account, indirizzo di fatturazione, ultimi quattro di previdenza sociale e PIN dell'account
The issue in GetHuman-khrishaw's own words
How as a business do you provide good service to customers when they can’t reach you ? I’ve been calling for help for days and can’t reach a person w a question until a bill I just Paid is paid again ? That’s inappropriate and terrible service . I can Not log into xfinity app Bc my info hasn’t been updated on your end to fix on my end . It’s frustrating and something better has to be done for customers .

GetHuman-khrishaw did not yet indicate what Comcast should do to make this right.

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Comcast

Problema del servizio clienti
Reported by GetHuman-khrishaw
set 26º, 2021 - un mese fa
Not resolved
Visto da 5 clienti finora
Problema simile a 17139 altri
0 clienti che seguono questo

Timeline

GetHuman-khrishaw ha iniziato a lavorare su questo problema
set 26º 12:46am