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Costco Customer Service

Answers to Common Problems

Use Costco's Phone Number

Costco's customer service phone number is the best way to reach them and resolve issues. While there may be a wait, you will be able to talk to a real human being.

Call Costco Customer Service

Help specific to your issue

Start typing out your issue or question. We can answer questions or elaborate on existing answers in real time with our database of customer service information about Costco.

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Top questions and answers

Be sure to check out the full answer to your question listed below. We have written extensive, step-by-step guides for even the most vexing of customer service problems for Costco.

How Do I Track My Costco Return? Learn how to track your Costco return. Read more

Can I return an opened or used product to Costco? Yes, Costco allows the return of opened or used products. Costco has a generous return policy that accepts returns on most items within... Read more

How Do I Return an Item to Costco from Their Black Friday Sale? If you bought an item physically as a Costco member in the store, you could make a return to the store on the customer care desk. Supposing... Read more

How Do I Return Something I Bought from Costco's Cyber Monday Sale? This article discusses how to return an electronic item or items you bought at Costco's Cyber Monday sale. Instructions for returning... Read more

How to Report an Issue with Costco Delivery? Costco is a billion dollar global business that offers membership in over 800 locations, and the company encourages in store shopping.... Read more

Does Costco have a price matching policy? Yes, Costco has a price matching policy. They strive to offer their members the best prices and value, therefore, if you find a lower... Read more

How Do I Find Black Friday Deals for Costco? Are you looking for the best way to find Costco's Black Friday deals? You've come to the right place. Here's a quick guide on what... Read more

There's more!

Click below to show 27 more questions, answers, and complete guides to common Costco customer support problems.

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Recent reasons customers contacted Costco:

I'm trying to make an order on Shutterfly but they say my Costco membership is expired...

This evening my son and I went to the Costco in Katy, Tx to puck yp a few things. At th...

Order placed on ********* for six Oral b replacement heads. Received today five (*) ind...

I ordered * large dog Seresto collars on ***. Only * arrived, but I was also only charg...

I ordered tires online. My bank account is showing that the purchase was refunded, but...

I need to change the sign in email address on my account. I can't do it online because...

I went with a friend to Costco and got some things and need to do a return. The friend...

I need to know if is posible change the oil to my car , thanks

Looking for copies of purchases made around September to October **** for **mm laminate...

Dear*Sir*Today, I went in the Costco Watford, as I do every week . I am a client since...

I have been a Costco member for more than ** years (priceclub conversion * etc) and hav...

We had went to the store at Monterey park store number *****, Most employee at costco a...

Will Costco be selling its Kirkland ionized Alkaline water ph*.* ? in the Boca RAton Fl store

I would like Shane, a supervisor at Costco store **** to receive additional training re...

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Does GetHuman work with Costco?

GetHuman does not work with Costco's customer support operations, directly or in any other way. GetHuman has no partnership or relation to Costco at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check Costco's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!