Poor Customer Service: Called dish today to talk with customer service regarding our di...

GetHuman6112870's problema del servizio clienti con DISH da maggio 2021

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The issue in GetHuman6112870's own words
Poor Customer Service: Called dish today to talk with customer service regarding our dish service. Our contract is up *********. I wanted to clarify our new monthly rate and the first person I spoke with was not friendly and seemed impatient. She quoted me a rate of $***.***month for what we have, which we have only been paying $**.***month. Boy what a surprise that was. Then I asked if there was a better rate. She said she would have to transfer me to someone else. When I spoke to that lady, she said that rate given was incorrect and it would go up to $****month!! I find this totally unacceptable. I asked if that was the final monthly cost and she said she could not do anything for us. I understand customers are dropping Dish due to streaming services and other options available. I just assumed since we have been customers for *** years we would be considered a valued customer. I am really unsure at this point if we will keep Dish. We do like the service offered but this is quite an increase.**Thank you for your time to read this.**Steve & Joyce Lundquist***** Spring Mill Ct*Varna IL ******(***) ***-****

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DISH

Problema del servizio clienti
Reported by GetHuman6112870
mag 26º, 2021 - 4 mesi fa
Not resolved
Visto da 10 clienti finora
Problema simile a 1846 altri
0 clienti che seguono questo

Timeline

GetHuman6112870 ha iniziato a lavorare su questo problema
mag 26º 2:02am