While trying to Use "Zoom Application" my video image is like a ghost on a Green Screen...

GetHuman-ralvanak's problema del servizio clienti con Dell - Tech Support da giugno 2020

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The issue in GetHuman-ralvanak's own words
Participate in a Zoom Meeting with Colleagues ... While trying to Use "Zoom Application" my video image is like a ghost on a Green Screen
The participants requested I turn off the video it was making them ill.
I would like to know if the issue is with my video camera or software
I am a retired Dell employee, I have purchased and used Dell laptops for many years. Used Dell laptops at work for ** years
I have downloaded and reinstalled the APP * different times. I have also downloaded the App to my iPhone & iPad without issue.
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Dell - Tech Support

Inspiron **- **** Series
Problema del servizio clienti
Reported by GetHuman-ralvanak
giu 9º, 2020 - 4 mesi fa
Not resolved
Visto da 8 clienti finora
Problema simile a 570 altri
0 clienti che seguono questo

Timeline

GetHuman-ralvanak ha iniziato a lavorare su questo problema
giu 9º 6:15pm
GetHuman-ralvanak ha indicato che il problema non è stato ancora risolto.
giu 10º 3:08pm
GetHuman-ralvanak ha indicato che il problema non è stato ancora risolto.
giu 10º 3:13pm