i want to comment on the new website used for bill payment. I really do not like it...

GetHuman2357919's customer service issue with Duke Energy (IN) from March 2019

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The issue in GetHuman2357919's own words
i want to comment on the new website used for bill payment. I really do not like it. Previously I could look at back bills to compare and I could look at what I had used from month to month. I find this website useless for my purposes and will probably go back to having my bills mailed to me.
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Duke Energy (IN)

Customer service issue
Reported by GetHuman2357919
Mar 2nd, 2019 - 7 mons ago
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GetHuman2357919 started working on this issue
Mar 2nd 7:48pm