Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman2517098 may need:
PIN on Account, Account Holder Name, Phone Number, Email, Billing Address, Last 4 of Social Security, and Account Number
The issue in GetHuman2517098's own words
My mother's electric is out again. It was off yesterday and it's been every day for weekend. This is ridiculous. She is ** years old and is paying for a full month and getting use if her electric for ** days of the month. Now she gets an email saying her power won't be on till midnight. This is uncalled for and outrageous. I need to speak to someone now
GetHuman2517098 did not yet indicate what Duke Energy (IN) should do to make this right.
I have an issue with Duke Energy (IN) too
How GetHuman2517098 fixed the problem
We are waiting for GetHuman2517098 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.