I received an email and i think its for my mom but it is the worst email to receive whe...

GetHuman-duratovi's problema del servizio clienti con Express Scripts da dicembre 2018

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The issue in GetHuman-duratovi's own words
I received an email and i think its for my mom but it is the worst email to receive when you dont know who it as referring to or what the prescription is so i can contact the doctor. Both my mom and i check this email and shes unsure as well, i tries goinf into forgot username or to get assistance and it says to use diff website. I just need to know what prescription is Invoice *: ************ . I need to contact her dr and req it asap before it goes further, as in the past we get **-** emails a day saying theres a delay or whatever. Then her prescription got all messed up so we stopped using your service and went to a pharmacy here. Either dont send as many emails, or we will stop using you again. And did someone request this or did you start it on your own??????

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Express Scripts

Problema del servizio clienti
Reported by GetHuman-duratovi
dic 11º, 2018 - 4 anni fa
Not resolved
Visto da 16 clienti finora
Problema simile a 528 altri
0 clienti che seguono questo

Timeline

GetHuman-duratovi ha iniziato a lavorare su questo problema
dic 11º, 2018 12:27pm