I've submitted a previous ticket, and when I call, the system says my account is closed...

GetHuman-kcavalie's problema del servizio clienti con FreedomPop da settembre 2018

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The issue in GetHuman-kcavalie's own words
I've submitted a previous ticket, and when I call, the system says my account is closed. So, I thought it was resolved. I'm also told I didn't cancel within the trial period, but I'm certain I did. When I called the number during trial period, it always said cancelled. I never received nor activated anything. *My * main concerns*goals: **) Refund amount taken in error.**) Cancel Account.**My Credit Card statement shows Freedom Pop attempting to withdraw payment the last * months* however, there hasn't been sufficient funds, partly due to this, but also because it's suspected my identity was used by someone else, and they applied for various things, *I don't know how to even begin the login process. I never received an email with account information so although I've read how to cancel the acct. online, I have no idea how to login to do this. **Please help**Thanks

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FreedomPop

Problema del servizio clienti
Reported by GetHuman-kcavalie
set 28º, 2018 - 3 anni fa
Not resolved
Visto da 6 clienti finora
Problema simile a 1198 altri
0 clienti che seguono questo

Timeline

GetHuman-kcavalie ha iniziato a lavorare su questo problema
set 28º, 2018 5:57pm
GetHuman-kcavalie ha condiviso questo problema con gli amici su Facebook
set 28º, 2018 5:58pm