I tried to cancel my service but it says I have another device. I don’t! Also I paid...

GetHuman-leftsock's problema del servizio clienti con FreedomPop da settembre 2018

11 visualizzazioni | 1199 simile | 0 seguenti
Aiuto per il mio problema FreedomPop
GetHuman-leftsock's next move: try calling FreedomPop again.
The best way to get your problem resolved is to tap the button below to start calling FreedomPop. We will check on you later to see if it's fixed or needs to be escalated.
The issue in GetHuman-leftsock's own words
Deactivate and cancel my account ... I tried to cancel my service but it says I have another device. I don’t! Also I paid $** in top up credits that never posted to my account but when I looked at my bank statement it shows I paid. I have since canceled service without my credits ever showing. Also, I’d like my email and bank info registered with FreedomPop to be removed. How and when will I be refunded for the $** credit that never posted prior to canceling? My user email is *****@***.com
I paid $** in topup credits that never posted to the account prior to canceling. My bank statement shows I was charged. I want my account deactivated and service canceled. Also a refund of the $** for the credits that never posted.
Deactivate my account. Cancel my service. Refund me the credits that never posted but was charged.
I gave FreedomPop a try and wasn’t satisfied
I tried calling but was transferred to an automated person that just says goodbye.
How GetHuman-leftsock fixed the problem

We are waiting for GetHuman-leftsock to fix the problem and share the solution with the rest of us customers.

Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common FreedomPop customer problems.
Come posso recuperare la mia email e il mio numero di telefono con il mio account Freedompop?Come faccio a disattivare il mio telefono Freedompop?Come posso contestare un addebito da FreedomPop?
Do you have a customer issue as well?
We can help you get FreedomPop's attention and get better help faster. Tap below to get started.
Hai anche FreedomPop problemi?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-leftsock fixes it.
This email address isn't valid

FreedomPop

Basic plan
Problema del servizio clienti
Reported by GetHuman-leftsock
set 28º, 2018 - 4 anni fa
Not resolved
Visto da 11 clienti finora
Problema simile a 1199 altri
0 clienti che seguono questo
Items needed
Nome del titolare
Indirizzo Di Fatturazione
Numero di telefono sul conto
Ultime 4 cifre di SSN

Timeline

GetHuman-leftsock ha iniziato a lavorare su questo problema
set 28º, 2018 7:10pm
GetHuman-leftsock ha condiviso questo problema con i follower su Twitter
set 28º, 2018 7:11pm