I tried to cancel my service but it says I have another device. I don’t! Also I paid...

GetHuman-leftsock's problema del servizio clienti con FreedomPop da settembre 2018

6 visualizzazioni | 1199 simile | 0 seguenti
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The issue in GetHuman-leftsock's own words
Deactivate and cancel my account ... I tried to cancel my service but it says I have another device. I don’t! Also I paid $** in top up credits that never posted to my account but when I looked at my bank statement it shows I paid. I have since canceled service without my credits ever showing. Also, I’d like my email and bank info registered with FreedomPop to be removed. How and when will I be refunded for the $** credit that never posted prior to canceling? My user email is *****@***.com
I paid $** in topup credits that never posted to the account prior to canceling. My bank statement shows I was charged. I want my account deactivated and service canceled. Also a refund of the $** for the credits that never posted.
Deactivate my account. Cancel my service. Refund me the credits that never posted but was charged.
I gave FreedomPop a try and wasn’t satisfied
I tried calling but was transferred to an automated person that just says goodbye.
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FreedomPop

Basic plan
Problema del servizio clienti
Reported by GetHuman-leftsock
set 28º, 2018 - 3 anni fa
Not resolved
Visto da 6 clienti finora
Problema simile a 1199 altri
0 clienti che seguono questo
Items needed
Nome del titolare
Indirizzo Di Fatturazione
Numero di telefono sul conto
Ultime 4 cifre di SSN

Timeline

GetHuman-leftsock ha iniziato a lavorare su questo problema
set 28º, 2018 7:10pm
GetHuman-leftsock ha condiviso questo problema con i follower su Twitter
set 28º, 2018 7:11pm