RE: ******-****** raised **.**.** *:**pm.*I have had endless trouble trying to contact...

GetHuman1369816's problema del servizio clienti con FreedomPop da ottobre 2018

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The issue in GetHuman1369816's own words
RE: ******-****** raised **.**.** *:**pm.*I have had endless trouble trying to contact you as password reset has failed * times and I do not have my tel no. required when I try to phone you.*my initial question (ref above) was about how to activate the sim. At the time I felt the reply was inadequate and decided to not pursue my membership of your service. After ** hours you wrote to inform me that you considered the query resolved.*It has recently come to my attention, due to me now going into unauthorised overdraft for which I will now incur bank charges, that you have since this date been charging me every month for a service I have never received or used.*This is unacceptable and I expect all monies taken to be refunded to me immediately. If this is not done I will have no choice but to escalate my complaint to the ombudsman for satisfactory resolution.**Regards**Daniel Hancock

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Problema del servizio clienti
Reported by GetHuman1369816
ott 18º, 2018 - 4 anni fa
Not resolved
Visto da 20 clienti finora
Problema simile a 1381 altri
0 clienti che seguono questo


GetHuman1369816 ha iniziato a lavorare su questo problema
ott 18º, 2018 3:37pm