RE: ******-****** raised **.**.** *:**pm.*I have had endless trouble trying to contact...

GetHuman1369816's problema del servizio clienti con FreedomPop da ottobre 2018

20 visualizzazioni | 1381 simile | 0 seguenti
Aiuto per il mio problema FreedomPop
First: share to improve GetHuman1369816's odds
Strength in numbers! Companies respond better when others are watching.
What went wrong?
Waiting to see what went wrong with our suggestion for how to get FreedomPop help.
Before contacting them, items GetHuman1369816 may need:
Nome del titolare del conto, indirizzo di fatturazione, numero di telefono sul conto e ultime 4 cifre di SSN
The issue in GetHuman1369816's own words
RE: ******-****** raised **.**.** *:**pm.*I have had endless trouble trying to contact you as password reset has failed * times and I do not have my tel no. required when I try to phone you.*my initial question (ref above) was about how to activate the sim. At the time I felt the reply was inadequate and decided to not pursue my membership of your service. After ** hours you wrote to inform me that you considered the query resolved.*It has recently come to my attention, due to me now going into unauthorised overdraft for which I will now incur bank charges, that you have since this date been charging me every month for a service I have never received or used.*This is unacceptable and I expect all monies taken to be refunded to me immediately. If this is not done I will have no choice but to escalate my complaint to the ombudsman for satisfactory resolution.**Regards**Daniel Hancock

GetHuman1369816 did not yet indicate what FreedomPop should do to make this right.

How GetHuman1369816 fixed the problem

We are waiting for GetHuman1369816 to fix the problem and share the solution with the rest of us customers.

Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common FreedomPop customer problems.
Come posso recuperare la mia email e il mio numero di telefono con il mio account Freedompop?Come faccio a disattivare il mio telefono Freedompop?Come posso contestare un addebito da FreedomPop?
Do you have a customer issue as well?
We can help you get FreedomPop's attention and get better help faster. Tap below to get started.
Hai anche FreedomPop problemi?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1369816 fixes it.
This email address isn't valid

FreedomPop

Problema del servizio clienti
Reported by GetHuman1369816
ott 18º, 2018 - 4 anni fa
Not resolved
Visto da 20 clienti finora
Problema simile a 1381 altri
0 clienti che seguono questo

Timeline

GetHuman1369816 ha iniziato a lavorare su questo problema
ott 18º, 2018 3:37pm