Long story short* My wife ordered a Garmin *** with case and other things (Order Number...

GetHuman5733429's problema del servizio clienti con Garmin da febbraio 2021

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The issue in GetHuman5733429's own words
Long story short* My wife ordered a Garmin *** with case and other things (Order Number: ************) The order was placed on backorder because of the Garmin *** and so we called to cancel only the Garmin because my wife had to return to Colombia. So she bought the Garmin from Cardinal bike shop in Roanoke Virginia. And was hoping the case would arrive before she left. Well the other items did come in time, but the case didn't come because we discovered that was cancelled also. We thought they were going to send the case also. Garmin didn't charge for the case after all.**My wife gave the Garmin to a friend of her's and the second time he rode his mountain bike (he is an aggressive mountain biker) he had an accident and the Garmin got cracked.**We would like to know if Garmin would help him get the Garmin replaced because the glass and case is cracked and may not be water proof and because the case was not sent so the Garmin was not as protected as best as possible.**Is there anyway you could help my wife's friend? There is a Garmin service shop in Bogota.**Thanks**Roger Hammack

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Garmin

Problema del servizio clienti
Reported by GetHuman5733429
feb 8º, 2021 - 10 mesi fa
Not resolved
Visto da 11 clienti finora
Problema simile a 1260 altri
0 clienti che seguono questo

Timeline

GetHuman5733429 ha iniziato a lavorare su questo problema
feb 8º 5:37pm