I can't update my information

GetHuman-demossc's customer service issue with Green Dot from September 2019

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Account holder name, Billing address, DOB, and Last 4 of SSN
The issue in GetHuman-demossc's own words
The problem: I can't update my information
GetHuman-demossc did not yet indicate what Green Dot should do to make this right.
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Need to update information to my green dot cardI can't use my green dot card they said I need to update my information
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Green Dot

Customer service issue
Reported by GetHuman-demossc
Sep 16th, 2019 - a mon ago
I have an issue with Green Dot too
Not resolved
Seen by 1 customer so far
Similar issue to 79008 others
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GetHuman-demossc started working on this issue
Sep 16th 10:07pm
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Sep 16th 10:07pm