I can't get into my H&R block account, to look at my **** AGI because my emerald card h...

GetHuman926308's customer service issue with H&R Block from July 2018

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The issue in GetHuman926308's own words
I can't get into my H&R block account, to look at my **** AGI because my emerald card has been lost or stolen an it asks me to put in my last * digits on the card an i cant do that cause i dont know it or have it.
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H&R Block

Customer service issue
Reported by GetHuman926308
Jul 28th, 2018 - a yr ago
I have an issue with H&R Block too
Not resolved
Seen by 62 customers so far
Similar issue to 1010 others
4 customers following this
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Items needed
Social Security Number
Email on Account
Password
Prior Year AGI
Home Address
Name of Account Holder
Numero di telefono
Timeline
GetHuman926308 started working on this issue
Jul 28th, 2018 7:25pm
GetHuman926308 indicated the issue is not fixed yet.
Jun 1st 2:25pm