I got my payroll direct deposit to my emerald card. But I haven't received any of my money.

GetHuman1838042's customer service issue with H&R Block from December 2018

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The issue in GetHuman1838042's own words
The problem: I got my payroll direct deposit to my emerald card. But I haven't received any of my money.
GetHuman1838042 did not yet indicate what H&R Block should do to make this right.
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H&R Block

Customer service issue
Reported by GetHuman1838042
Dec 27th, 2018 - 8 mons ago
I have an issue with H&R Block too
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Seen by 3 customers so far
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Timeline
GetHuman1838042 started working on this issue
Dec 27th, 2018 5:22am