I was charged a penalty of $**** by California because I didn't check box ** on my...

GetHuman6120750's problema del servizio clienti con H&R Block da maggio 2021

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The issue in GetHuman6120750's own words
I was charged a penalty of $**** by California because I didn't check box ** on my **** California Form ***NR. I was not asked the question regarding healthcare coverage for **** on your questions for California. I did have coverage and would have answered yes to the question, but it was not asked. As a result a check mark was not transferred to line ** and I was charged the penalty. I noticed you asked a similar question about health care coverage in the IRS questions which I did answer. Either you should have transferred the Federal return answer to the CA return or asked a similar question for the California questions.**What is H&R Block going to do about this oversight and how will you fix it in the future? I believe this is your responsibility.**I am a long-term user of your software and have never has a problem before this.

GetHuman6120750 did not yet indicate what H&R Block should do to make this right.

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H&R Block

Problema del servizio clienti
Reported by GetHuman6120750
mag 27º, 2021 - 2 mesi fa
Not resolved
Visto da 15 clienti finora
Problema simile a 10125 altri
0 clienti che seguono questo

Timeline

GetHuman6120750 ha iniziato a lavorare su questo problema
mag 27º 11:58pm
GetHuman6120750 ha indicato che il problema non è stato ancora risolto.
mag 30º 3:42pm