Informed already canceled - Cancel - I was charged still even though I canceled already

GetHuman602557's Cancel My Services issue with HBO Now from April 2018

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If you are currently under contract you will need to pay an Early Termination Fee. The best time to cancel is at the end of a billing cycle.
The issue in GetHuman602557's own words
Cancel ... Informed already canceled
I was charged still even though I canceled already
To be refunded
I have an issue with HBO Now too
How GetHuman602557 fixed the problem
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HBO Now

Roku
Cancel My Services issue
Reported by GetHuman602557
Apr 17th, 2018 - 2y ago
I have an issue with HBO Now too
Not resolved
Seen by 17 customers so far
Similar issue to 675 others
0 customers following this
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Items needed
Account Number
Name of Account Holder
Email on Account
Phone Number on Account
Password
Timeline
GetHuman602557 started working on this issue
Apr 17th, 2018 3:25am
GetHuman602557 indicated the issue is not fixed yet.
Apr 17th, 2018 8:28pm