I received an e-mail today saying I requested a password change, but I did not make tha...

GetHuman2229302's customer service issue with HBO Now from February 2019

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The issue in GetHuman2229302's own words
The problem: I received an e-mail today saying I requested a password change, but I did not make that request.
GetHuman2229302 did not yet indicate what HBO Now should do to make this right.
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HBO Now

Customer service issue
Reported by GetHuman2229302
Feb 17th, 2019 - 4 mons ago
I have an issue with HBO Now too
Not resolved
Seen by 2 customers so far
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Timeline
GetHuman2229302 started working on this issue
Feb 17th 10:22pm