I am paying for HBO Now throughly*Bedroom Roku TV. Today I wanted to watch HBO in my li...

GetHuman2833989's customer service issue with HBO Now from April 2019

Help with my HBO Now issue
The issue in GetHuman2833989's own words
I am paying for HBO Now throughly*Bedroom Roku TV. Today I wanted to watch HBO in my living room on my older (****) Samsung TV and I find that Samsung does not offer HBO apps... or at least not their **** TVs. So I went to my amazon on my Samsung because it does offer that to pull up HBO Now and it only allows me to start a new trial. If I’m paying on my bedroom Roku app, why can’t i just log in from my amazon account in my living room (or better yet, if I were to travel)?
GetHuman2833989 did not yet indicate what HBO Now should do to make this right.
I have an issue with HBO Now too
How GetHuman2833989 fixed the problem
Unfortunately, if you subscribe through one service*app (I.e. Roku, Amazon, etc.), then that’s the only way you can watch it. Since my living room tv is not a Roku like the bedrooms, I decided to cancel my HBO subscription via Roku and subscribe via Prime Video which I can pull up on any of my TV’s as well as my laptop, etc. while deployed.
Please help with my HBO Now issue
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HBO Now

Customer service issue
Reported by GetHuman2833989
Apr 30th, 2019 - 6 mons ago
I have an issue with HBO Now too
Fixed
GetHuman2833989 shared how to fix
Seen by 8 customers so far
Similar issue to 428 others
0 customers following this
Items needed
Account Number
Name of Account Holder
Email on Account
Phone Number on Account
Password
Timeline
GetHuman2833989 started working on this issue
Apr 30th 12:39am
GetHuman2833989 indicated the issue is not fixed yet.
Apr 30th 4:56am
GetHuman2833989 indicated the issue is not fixed yet.
Apr 30th 5:07am
GetHuman2833989 indicated the issue is not fixed yet.
Apr 30th 11:37am
GetHuman2833989 indicated the issue is not fixed yet.
May 1st 1:04am
GetHuman2833989 confirmed the issue is fixed. Hooray!
May 3rd 11:43am