I see that I am being charged twice for HBO. Once from Verizon and once from my Samsung...

GetHuman-nkyverni's customer service issue with HBO Now from May 2019

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The issue in GetHuman-nkyverni's own words
I see that I am being charged twice for HBO. Once from Verizon and once from my Samsung TV. Please help me resolve this issue. Thank you!
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HBO Now

Customer service issue
Reported by GetHuman-nkyverni
May 2nd, 2019 - 5 mons ago
I have an issue with HBO Now too
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Seen by 6 customers so far
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Items needed
Account Number
Name of Account Holder
Email on Account
Phone Number on Account
Password
Timeline
GetHuman-nkyverni started working on this issue
May 2nd 3:44pm
GetHuman-nkyverni indicated the issue is not fixed yet.
May 2nd 7:58pm
GetHuman-nkyverni indicated the issue is not fixed yet.
May 5th 8:14pm