How do I get through the phone menu to a real live person?
GetHuman researchers routinely call this Honda Financial phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Must either have your account number or social security number.
Here is how our research team describes the way the Honda Financial phone system greets you: To access your account by your account number, press 1. To access your account by your Social Security number, press 2.
Below are some clips we've found from Honda Financial's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
They may ask you to enter information with the dial pad
"To access by Social Security number, two.
Please
Your entry must be
Your entry must be nine digits. Please try again.
Please enter your full nine digit Social Security number."
Excerpt from a call with Honda Financial
Friday, April 5, 2024 8:37 PM
They may ask you to say or enter information
"You entered we're unable to locate records for the number you entered.
So we can route your call to the appropriate representative, please select one of the following options.
For assistance with an insurance claim or title reregistration, press or say one."
Excerpt from a call with Honda Financial
Friday, April 5, 2024 8:25 PM
What are the hours and when should I call?
Honda Financial operates the call center for this 800-445-1358 phone number Mon-Fri 9am-5pm PT.The short answer is that you should call on a Wednesday.This observation and the following section are based on analysis of a sample set of 1,200 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Honda Financial phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Honda Financial staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Honda Financial is Wednesday.The most busy day to call is Friday, which averages 63% more phone calls by comparison.Again, this is based on a sample of 1,200 calls made with our AI-powered, web-based phone in the last 90 days.
Mon
Tue
Wed
Quietest
Thu
Fri
Busiest
The shortest wait on hold
We measured the shortest hold times to be on Monday.The longest wait in the queue on average occurs on Thursday.
The best time to call
In summation, the best day to call Honda Financial is Wednesday.This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Honda Financial staffs the call center well on Wednesday.
Why call this Honda Financial number?
Below is a sample of recent calls to Honda Financial, and their purpose. Are any of these similar to the reason you are trying to call?
Assistance with accessing account: "We're trying just to access My wife has an account, and she can go on there."
- From a call lasting 23m 2s , Apr 5, 2024 8:25 PM
Payoff information needed: "I'm trying to do a payoff with my card. What information do you need?"
- From a call lasting 2m 56s , Apr 5, 2024 5:00 PM
Removing spouse from account: "I'm almost divorced, how can I get his name taken off the vehicle financing?"
- From a call lasting 24m 19s , Mar 19, 2024 6:33 PM
Payment inquiry: "My payment was reversed but I had sufficient funds in my account."
- From a call lasting 9m 44s , Mar 18, 2024 3:22 PM
Urgent bill payment: "I need to pay my bill today. It's the due date."
- From a call lasting 3m 15s , Feb 22, 2024 8:29 PM
Inquiry about car retrieval: "I wanted to know how much time did I have to retrieve my TLX."
- From a call lasting 4m 24s , Feb 16, 2024 9:38 PM
Making payment with new card: "I need to make the payment of five sixty four with my new card details."
- From a call lasting 5m 47s , Feb 15, 2024 7:50 PM
Making monthly payment: "I would just like to pay my monthly dues."
- From a call lasting 26m , Feb 15, 2024 7:22 PM
Extension and ownership query: "I just want to ask that something will be reduced from my monthly installment as because my warranty is going to expire."
- From a call lasting 9m 16s , Feb 8, 2024 10:01 PM
Request for lease extension: "I just need the extension for, like, how many months you can give it for my Like, four, five, or, like, how much?"
- From a call lasting 14m 32s , Feb 8, 2024 9:45 PM
More Ways to Contact Honda Financial Customer Service
There are of course other ways to contact Honda Financial customer service besides the phone. Below we list the best ones, by medium.
As a last, sometimes only, resort- Honda Financial customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.
Conclusion and closing notes
This is Honda Financial's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Honda Financial agent. This phone number is Honda Financial's best phone number because 36,654 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-445-1358 include Leasing Options, Payment issue, Repairs and returns, Account issue, Complaint and other customer service issues. The Honda Financial call center that you call into has employees from California, Massachusetts and is open Mon-Fri 9am-5pm PT according to customers. In total, Honda Financial has 1 phone number. It's not always clear what is the best way to talk to Honda Financial representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Honda Financial. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Honda Financial. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.