My order number is ******** my name is Ouafia lakhnech Good afternoon I have received...

My order number is ******** my name is Ouafia lakhnech Good afternoon I have received my item yesterday ********** the item was too small so in the same hour I requested I return explaining in the message that the item is too small for me I was waiting for the return ticket but I received an email telling me that *** We're sorry that you want to return this item because you bought it by mistake and don't need it anymore. **According to the Return Policy, we can accept the return request as long as the product has been received in the past * days, it belongs to our returnable categories, and it's brand new with original tag*packaging. **** I am very disappointed with your service and I hope you will solve my problems very soon thank you very much