There are fraudulant charges on my card, I put a freeze on my card and unfortunatly hav...

GetHuman-dinaprot's problema del servizio clienti con Merrick Bank da giugno 2022

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The issue in GetHuman-dinaprot's own words
There are fraudulant charges on my card, I put a freeze on my card and unfortunatly have to wait and call back when they are posted to get them removed. I need my current card disabled and replaced. I would really like to not have to waste anymore of my time on this. Can the fraud department please just start the process? I have already spoken with * different people and not one of them could give me correct information or the right phone numbers for the right departments. Overall I'm not impressed with the customerservice department. I need the charges removed from the account and depending on the way this is handled I will decide if I even want to keep the account.

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Merrick Bank

Problema del servizio clienti
Reported by GetHuman-dinaprot
giu 1º, 2022 - 4 mesi fa
Not resolved
Visto da 13 clienti finora
Problema simile a 516 altri
0 clienti che seguono questo

Timeline

GetHuman-dinaprot ha iniziato a lavorare su questo problema
giu 1º 6:35pm
GetHuman-dinaprot ha indicato che il problema non è stato ancora risolto.
giu 2º 12:13pm