I opened my moviepass app and it said the monthly charge "will be restored on Friday...

GetHuman-gaylakan's customer service issue with MoviePass from October 2018

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The issue in GetHuman-gaylakan's own words
I opened my moviepass app and it said the monthly charge "will be restored on Friday, ****. This was on *****. I had no options other than to "opt out." I tried numerous times removing the app and re-installing it. After a few times I finally opened the app and found a sign-in page. I signed-in OK and had the normal movie selection choices. I then closed the app and when I re-opened it it once again gave me the "will be restored on Friday, *-*" notice. At this time the app is not usable. Any suggestions?
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MoviePass

Customer service issue
Reported by GetHuman-gaylakan
Oct 14th, 2018 - a yr ago
I have an issue with MoviePass too
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Seen by 12 customers so far
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GetHuman-gaylakan started working on this issue
Oct 14th, 2018 6:53pm