My mother and I visited the restaurant in Monroe, NC. As we have weekly lunch together...

GetHuman3032322's customer service issue with O'Charley's, Inc. from June 2019

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The issue in GetHuman3032322's own words
My mother and I visited the restaurant in Monroe, NC. As we have weekly lunch together we chose O’Charleys again, well again what a mistake! Our server was the bar tender after he brought our napkins an drinks my mother noticed her napkin had blood on it! I got our servers attention an just oh here’s a new one an threw the other one away..no apology! Nothing like it wasn’t a big deal! Against our judgment we stayed an ate.. our food was nasty! Only good thing was bread. Each time we have ate here the service an food has not been good. Please send someone to that restaurant for help or close it down! Disgusting!!
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O'Charley's, Inc.

Customer service issue
Reported by GetHuman3032322
Jun 4th, 2019 - 2 mons ago
I have an issue with O'Charley's, Inc. too
Not resolved
Seen by 4 customers so far
Similar issue to 78 others
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Timeline
GetHuman3032322 started working on this issue
Jun 4th 5:47pm