I would like to change from o* to giff gaff however I would like to keep my number I wo...

GetHuman2882348's customer service issue with O2 Mobile from May 2019

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The issue in GetHuman2882348's own words
I would like to change from o* to giff gaff however I would like to keep my number I would like my PAC code thank you
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O2 Mobile

Customer service issue
Reported by GetHuman2882348
May 7th, 2019 - 2 mons ago
I have an issue with O2 Mobile too
Fixed
Seen by 4 customers so far
Similar issue to 53 others
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Items needed
Account holder name
Account number
Billing address
Account phone number
Last 4 digits of Social Security number
Timeline
GetHuman2882348 started working on this issue
May 7th 9:03pm
GetHuman2882348 indicated the issue is not fixed yet.
May 8th 6:29am