I’m asking about how to change my plan since I’m moving. I want them to ship a replacem...
GetHuman2971144's customer service issue with Optimum from May 2019
Help with my Optimum issue
The issue in GetHuman2971144's own words
I’m asking about how to change my plan since I’m moving. I want them to ship a replacement cable box to my current apartment, so that those tenants can continue to rent it. I want to take my own modem and router to my new apartment.
GetHuman2971144 did not yet indicate what Optimum should do to make this right.
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How GetHuman2971144 fixed the problem
Call customer service and hit zero until they redirect you to a representative who can answer your questions about moving
Please help with my Optimum issue
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