I’m asking about how to change my plan since I’m moving. I want them to ship a replacem...

GetHuman2971144's customer service issue with Optimum from May 2019

Help with my Optimum issue
First: share to improve GetHuman2971144's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman2971144 may need:
Account holder name, Billing address, Phone number on account, PIN/Password, and Last 4 of SSN
The issue in GetHuman2971144's own words
I’m asking about how to change my plan since I’m moving. I want them to ship a replacement cable box to my current apartment, so that those tenants can continue to rent it. I want to take my own modem and router to my new apartment.
GetHuman2971144 did not yet indicate what Optimum should do to make this right.
I have an issue with Optimum too
How GetHuman2971144 fixed the problem
We are waiting for GetHuman2971144 to fix the problem and share the solution with the rest of us customers.
Please help with my Optimum issue
Do you have a customer issue as well?
We can help you get Optimum's attention and get better help faster. Tap below to get started.
Having Optimum issues too?
Get tips from pros & other customers, and get it handled faster:
Per risultati migliori, scrivi almeno 100 caratteri
Questo indirizzo email non è valido

Optimum

Customer service issue
Reported by GetHuman2971144
May 23rd, 2019 - 5 mons ago
I have an issue with Optimum too
Not resolved
Seen by 2 customers so far
Similar issue to 5935 others
0 customers following this
Timeline
GetHuman2971144 started working on this issue
May 23rd 4:32pm