I have called ** times to get my old number ***-***-**** ported to my new account. Opti...

GetHuman5300093's problema del servizio clienti con Optimum da settembre 2020

Aiuto per il mio problema Optimum
First: share to improve GetHuman5300093's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman5300093 may need:
Nome del titolare del conto, indirizzo di fatturazione, numero di telefono sul conto, PIN / password e ultimi 4 di SSN
The issue in GetHuman5300093's own words
I have called ** times to get my old number ***-***-**** ported to my new account. Optimum gave me a new number (***-***-****), but they had promised me they would just port the old number and I would have no issues. I talked to someone at **:** this morning who swore that my issue was resolved and that ***-***-**** was now the only number on my account. Tried having someone call that number and it said "we cannot complete your call at this time." Tried calling out from home phone and it still comes up at the new number. Getting very frustrated, as this is the *th time I have been "promised" that the issue is resolved.

GetHuman5300093 did not yet indicate what Optimum should do to make this right.

How GetHuman5300093 fixed the problem

We are waiting for GetHuman5300093 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Optimum's attention and get better help faster. Tap below to get started.
Hai anche Optimum problemi?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid


Problema del servizio clienti
Reported by GetHuman5300093
set 25º, 2020 - 2 mesi fa
Not resolved
Visto finora da 1 cliente
Problema simile a 5942 altri
0 clienti che seguono questo


GetHuman5300093 ha iniziato a lavorare su questo problema
set 25º 3:18pm