Hello my PS* has been stolen and i want to ask a question.I’ve read in a lot of article...

GetHuman-garvanof's customer service issue with Playstation from May 2019

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Console Type, Game, Email on Account, Password, Name, Date of Birth, Purchase Amount, and Transaction Number
The issue in GetHuman-garvanof's own words
Hello my PS* has been stolen and i want to ask a question.I’ve read in a lot of articles and it says that i should get my PS* MAC adress from my router and then contact Sony, so Sony can get the IP adress whenever it’sconnected to the wi-fi,but my actual question is that if the PS* is reset*deactivated after it’s stolen would Sony still be able to track it if it’s connect to wi-fi.
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Playstation

Customer service issue
Reported by GetHuman-garvanof
May 24th, 2019 - a mon ago
I have an issue with Playstation too
Not resolved
Seen by 2 customers so far
Similar issue to 44893 others
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Timeline
GetHuman-garvanof started working on this issue
May 24th 7:53am