Due to delay in my flight (AC ***) from Chicago to Toronto, and then a delay of * hours...

GetHuman1058921's problema del servizio clienti con Porter Airlines da agosto 2018

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The issue in GetHuman1058921's own words
Due to delay in my flight (AC ***) from Chicago to Toronto, and then a delay of * hours in receiving my luggage from them, I missed my flight with your airline (Porter confirmation number - XD*TMK, Toronto to Thunder Bay). I am ** years old and I was traveling alone, so searching for my luggage everywhere at YYZ airport was quite a challenge for me. I didn't want to miss my flight, so I kept calling you at the customer care number, since I couldn't even come to YTZ airport without getting my luggage first (I wasn't informed that my luggage was coming in late at that time).*Due to poor communication, I missed my flight and was stranded at the airport for the night. I was sick and had nobody in Toronto who I could ask for help. The next day, I had to get a new booking from Air Canada at $*** CAD.**I am quite disappointed with your customer care services, as I had to bear many losses. I request you to make a compensation or initiate a refund for me.***Best regards,*Sanjana Sharma*(***) *** ****

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Porter Airlines

Problema del servizio clienti
Reported by GetHuman1058921
ago 31º, 2018 - 3 anni fa
Fixed
Visto da 8 clienti finora
Problema simile a 27 altri
0 clienti che seguono questo
Items needed
Nome sul biglietto
Riferimento prenotazione
Indirizzo Di Fatturazione
Indirizzo e-mail sull'account
Numero frequent flyer (se applicabile)

Timeline

GetHuman1058921 ha iniziato a lavorare su questo problema
ago 31º, 2018 6:03am
GetHuman1058921 ha indicato che il problema non è stato ancora risolto.
set 1º, 2018 8:00pm