My Samsung Galaxy A** suddenly stopped phoning and texting over Wifi. I bought it * we...

GetHuman6647737's problema del servizio clienti con Samsung da settembre 2021

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The issue in GetHuman6647737's own words
My Samsung Galaxy A** suddenly stopped phoning and texting over Wifi. I bought it * weeks ago today (September *** today is September **). I have tried resetting the network as suggested by the Verizon store clerk, but every time I do, it disconnects the Wifi and Wifi calling, then resets the networks. So I have to reconnect to the Wifi and turn on Wifi calling and still cannot call or text over Wifi. I do not have mobile cell phone service where I live, so the Wifi calling is my only option. The phone connects to the internet for email, google search, etc. but will no longer text or phone over Wifi. I have tried to call the local Verizon store again (*** mile drive) over my Skype, but no one answers. I am in a fix if I cannot use my cell phone. My old phone, Samsung Galaxy J*, worked fine, just was getting slower and slower doing a few crazy things. So I upgraded, or so I thought. What can I do to fix this?

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Samsung

Problema del servizio clienti
Reported by GetHuman6647737
set 27º, 2021 - un mese fa
Not resolved
Visto finora da 1 cliente
Problema simile a 3064 altri
0 clienti che seguono questo

Timeline

GetHuman6647737 ha iniziato a lavorare su questo problema
set 27º 8:59pm