The dryer I ordered from Sears was installed incorrectly. After two service calls, the...

GetHuman7254978's problema del servizio clienti con Sears da marzo 2022

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The issue in GetHuman7254978's own words
The dryer I ordered from Sears was installed incorrectly. After two service calls, the installation company wasn't able to fix the issue (wrong vent used and bad power cord). The person from Appliance Connection*Sears Marketplace told me I could bring in my own service provider and that I would be reimbursed for *) the original installation paid to Sears *) the service calls *) the price of the new cord. I submitted the receipts on March *, ****. He has communicated that a refund for $***.** was processed on ****. I have not received that refund. There is no option to speak to a customer service rep when I call the number he gave me for Sears (***-***-****). Please advise as to when and how I will receive the refund.

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Sears

Problema del servizio clienti
Reported by GetHuman7254978
mar 23º, 2022 - 3 mesi fa
Not resolved
Visto da 4 clienti finora
Problema simile a 1805 altri
0 clienti che seguono questo

Timeline

GetHuman7254978 ha iniziato a lavorare su questo problema
mar 23º 2:48pm