I have been receiving many messages regarding upgrading the *g line in my plan. We upgr...

GetHuman6827816's problema del servizio clienti con Sprint Corporate Care da novembre 2021

Aiuto per il mio problema Sprint Corporate Care
First: share to improve GetHuman6827816's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman6827816 may need:
Numero di telefono dell'account, numero IMEI, PIN dell'account, indirizzo del servizio dell'account ed e-mail dell'account
The issue in GetHuman6827816's own words
I have been receiving many messages regarding upgrading the *g line in my plan. We upgraded the line, brought it into a t mobile store and had the line switched to the new phone. Following day received a promotional text for that line to receive either free phone or $*** off new *g. Everyone I have talked with says the only way to accept that promotion is to return the phone and repurchase it! I think that is outrageous! There has got to be some kind of override to get that $*** credit that we deserve. The promotional text specifies the line which we upgraded just one day prior to the text! If I went into a department store and purchased something, then received a coupon for that item the following day, if I went into that store, they would be able to give me a credit for my purchase-even though it was the day before I received the coupon.

GetHuman6827816 did not yet indicate what Sprint Corporate Care should do to make this right.

How GetHuman6827816 fixed the problem

We are waiting for GetHuman6827816 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Sprint Corporate Care's attention and get better help faster. Tap below to get started.
Hai anche Sprint Corporate Care problemi?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Sprint Corporate Care

Problema del servizio clienti
Reported by GetHuman6827816
nov 20º, 2021 - 2 mesi fa
Not resolved
Visto da 6 clienti finora
Problema simile a 592 altri
0 clienti che seguono questo

Timeline

GetHuman6827816 ha iniziato a lavorare su questo problema
nov 20º, 2021 8:38pm