I have been receiving many messages regarding upgrading the *g line in my plan. We upgr...

GetHuman6827816's problema del servizio clienti con Sprint Corporate Care da novembre 2021

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The issue in GetHuman6827816's own words
I have been receiving many messages regarding upgrading the *g line in my plan. We upgraded the line, brought it into a t mobile store and had the line switched to the new phone. Following day received a promotional text for that line to receive either free phone or $*** off new *g. Everyone I have talked with says the only way to accept that promotion is to return the phone and repurchase it! I think that is outrageous! There has got to be some kind of override to get that $*** credit that we deserve. The promotional text specifies the line which we upgraded just one day prior to the text! If I went into a department store and purchased something, then received a coupon for that item the following day, if I went into that store, they would be able to give me a credit for my purchase-even though it was the day before I received the coupon.

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Sprint Corporate Care

Problema del servizio clienti
Reported by GetHuman6827816
nov 20º, 2021 - 2 mesi fa
Not resolved
Visto da 6 clienti finora
Problema simile a 592 altri
0 clienti che seguono questo


GetHuman6827816 ha iniziato a lavorare su questo problema
nov 20º, 2021 8:38pm