I AM INFORMING YOU ABOUT A MOST UNACCEPTABLE EXPERIENCE I AGAIN SUFFERED AT YOUR MORAG...

GetHuman7799145's problema del servizio clienti con Straight Talk da settembre 2022

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The issue in GetHuman7799145's own words
I AM INFORMING YOU ABOUT A MOST UNACCEPTABLE EXPERIENCE I AGAIN SUFFERED AT YOUR MORAGA SAFEWAY STORE **** ON ****** @*:**PM WITH YOUR FLORAL DEPT. EMPLOYEE ELIZABETH.WHAT SHOULD HAVE BEEN A NORMAL SHOPPING EVENT TURNED OUT TO BE NOTHING BUT A FIASCO. I ENTERED THE STORE W*CANE IN USE, OF HOPES OF BUYING A FLORAL ARRANGEMENT.THERE WAS NO EMPLOYEE IN THE DEPT.I ASKED CASHIER GREG TO CALL FOR HELP.HE DECLINED.I HOBBLED OVER TO ANOTHER CHECKER, DANNY TO CALL FOR FLORAL DEPT. ASSISTANCE.NO HELP FROM DANNY.OTHER CUSTOMERS WITNESSED MY UNSATISFACTORY DILEMMA.I LIMPED TO THE CUSTOMER SERVICE DESK & BUZZED FOR HELP.ROGER CAME OUT. I INFORMED HIM OF THIS UNSATISFACTORY SERVICE.HE CALLED THE MANAGER STATING, "THERE IS AN IRATE CUSTOMER WANTING TO SPEAK TO HIM". I REPEATED TO THE MANAGER THIS UNSATISFACTORY CUSTOMER SERVICE TO IN THE FLORAL DEPT. W*ELIZABETH. HE GRANTED ME A **% OFF THE ORIGINAL PRICE($**.***BQT)WHICH WAS VOID OF:BABY'S BREATH,GREEN LEAF & FILLERS.I ASKED STEPHANIE TO PULL OUT THE DEAD FOLIAGE*FLOWERS IN THE BOUQUET & REPLACE W*MINI CARNS.SHE TOLD ME SHE WAS OUT OF LEATHER LEAF, WHICH IS A USUAL ABUNDANT SUPPLY IN THE DEPT. SHE DIDN'T HAVE THE KNOWLEDGE HOW TO DO THIS IN A SYSTEMATIC & PROFESSIONAL MANNER. I SHOWED HER HOW TO:REMOVE FLOWERS FROM THE VASE,LAY THEM ON THE TABLE,REMOVE THE DEAD FOLIAGE,LAYER THE MINI CARNATIONS IN THE BOUQUET & WRAP THEM ACCORDINGLY.SHE WAS CHALLENGED W*PUTTING THE VASE IN THE WHITE CARRY BOX.SHE THEN CHARGED ME MORE FOR THE MINI *CARNATIONS.*IT'S APPALLING TO WITNESS YOUR EMPLOYEES: STEPHANIE,GREG & ROGER, OF SUCH A LARGE COMPANY, ACT WITH MUCH CRUDE, DEMEANING & UNPROFESSIONAL BEHAVIOR.I WAS SHOCKED & DISAPPOINTED TO HAVE BEEN TREATED THIS WAY.IT IS MOST URGENT YOU EDIFY YOUR SAFEWAY EMPLOYEES INTOLERABLE ACTIONS & MAKE SURE YOU ENFORCE A SOLID SOLUTION TO PREVENT THIS REPULSIVE INCIDENT FROM AGAIN HAPPENING. cc:FILE

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Straight Talk

Problema del servizio clienti
Reported by GetHuman7799145
set 11º, 2022 - 3 mesi fa
Not resolved
Visto da 3 clienti finora
Problema simile a 473 altri
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GetHuman7799145 ha iniziato a lavorare su questo problema
set 11º 7:57am