Hi there, *I have * enquiries.***) A customer payment of $USD**.** was refunded back to...

GetHuman4361803's problema del servizio clienti con Stripe da febbraio 2020

Aiuto per il mio problema Stripe
First: share to improve GetHuman4361803's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman4361803 may need:
Nome utente, password e indirizzo e-mail sull'account
The issue in GetHuman4361803's own words
Hi there, *I have * enquiries.***) A customer payment of $USD**.** was refunded back to them even though their package was delivered. They did not request a refund from us either. I believe we should have got the funds paid out to us but it states as "refunded" under the customer name. The customer's name is: Gina dimalantagurung, and the Payment was refunded Dec **, ****, *:** AM. Please advise, as this amount should not have been refunded. The tracking details found here indicate the package their as delivered to them on December **, ****: https:**tinywaisttrack.aftership.com*LO*********CN?page-name*tracking-page ***) I am trying to connect my Bold subscriptions app to Stripe and I noticed that our stripe account is no longer active and to contact Stripe support. I'm not sure what the issue is, if you could please assist us with resolving this urgently. **Thank you for your time, and I look forward to hearing from you soon.**Kind regards,*Anshul

GetHuman4361803 did not yet indicate what Stripe should do to make this right.

How GetHuman4361803 fixed the problem

We are waiting for GetHuman4361803 to fix the problem and share the solution with the rest of us customers.

Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Stripe customer problems.
Come ottengo un rimborso da Stripe?Come posso verificare la mia identità sul mio account Stripe?Cosa devo fare se ho problemi a ricevere un pagamento con Stripe?Come si vince una disputa su Stripe?
Do you have a customer issue as well?
We can help you get Stripe's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Hai anche Stripe problemi?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Stripe

Problema del servizio clienti
Reported by GetHuman4361803
feb 14º, 2020 - 3 anni fa
Not resolved
Visto da 19 clienti finora
Problema simile a 887 altri
0 clienti che seguono questo

Timeline

GetHuman4361803 ha iniziato a lavorare su questo problema
feb 14º, 2020 11:13pm