I was a t-mobile customer for years on an account with my father. He decied to cancel h...

GetHuman7783825's problema del servizio clienti con T-Mobile da settembre 2022

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Nome del titolare dell'account, numero di telefono sull'account, indirizzo di fatturazione, indirizzo e-mail, ultime 4 cifre di SSN e PIN / password sull'account
The issue in GetHuman7783825's own words
I was a t-mobile customer for years on an account with my father. He decied to cancel his account so I tried to open my own. T-mobile support was such a nightmare to deal with that out of frustration I switched to Mint. The cell service with Mint is terrible so I decided to go back to t-mobileand I signed up for pre-paid. I ordered a sim card and it arrived a couple of days ago. When I put it in my phone it says "no service" and when I try to log back in to my t-mobile account it says no account exists. I just chatted with customer service again and they told me to factory reset my phone and said they could not help me with my account.

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T-Mobile

Problema del servizio clienti
Reported by GetHuman7783825
set 5º, 2022 - 3 mesi fa
Not resolved
Visto da 2 clienti finora
Problema simile a 690 altri
0 clienti che seguono questo

Timeline

GetHuman7783825 ha iniziato a lavorare su questo problema
set 5º 3:07pm