I have a code for the Satisfaction pre-sale but the site will not complete any purchase...

GetHuman-kenaulet's customer service issue with Ticketmaster from May 2019

Help with my Ticketmaster issue
The issue in GetHuman-kenaulet's own words
I have a code for the Satisfaction pre-sale but the site will not complete any purchase for available seats, I do not know why.
GetHuman-kenaulet did not yet indicate what Ticketmaster should do to make this right.
I have an issue with Ticketmaster too
How GetHuman-kenaulet fixed the problem
I did it by going through American Express since I could find no way to reach TicketMaster from France. It says that you can reach them free from outside the U.S. through GetHuman but it doesn't tell you how.
Please help with my Ticketmaster issue
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Ticketmaster

Customer service issue
Reported by GetHuman-kenaulet
May 21st, 2019 - 5 mons ago
I have an issue with Ticketmaster too
Fixed
GetHuman-kenaulet shared how to fix
Seen by 5 customers so far
Similar issue to 9170 others
0 customers following this
Items needed
Order number
Name on ticket
Phone number on the booking
Email address on the booking
Payout method (If card or bank account
please include the last 4 digits)
Timeline
GetHuman-kenaulet started working on this issue
May 21st 3:41pm
GetHuman-kenaulet confirmed the issue is fixed. Hooray!
May 24th 4:06pm