We have a business account with Wise. In June we initialed a wire transfer of $**,*** U...

GetHuman-jperoff's problema del servizio clienti con TransferWise da ottobre 2022

4 visualizzazioni | 279 simile | 0 seguenti
Aiuto per il mio problema TransferWise
First: share to improve GetHuman-jperoff's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-jperoff's next move: call TransferWise.
The best way to get your problem resolved is to tap the button below to start calling TransferWise. We will check on you later to see if it's fixed or needs to be escalated.
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
Before contacting them, items GetHuman-jperoff may need:
Nome utente, password e indirizzo e-mail sull'account
The issue in GetHuman-jperoff's own words
We have a business account with Wise. In June we initialed a wire transfer of $**,*** USD, This payment was never received by the recipient, and has not been credited back to our account. We have had more than a dozen emails with Wise, providing them detailed description of what happened including official payment records, and even points of contact at the recipient bank. But they have replied saying they cannot do anything about it, or they will look into it. We have asked many times to perform a full wire trace, but they have never replied with an update.**In September, i initiated a separate wire payment of $***, this has also gone missing, and we have also asked for the to perform a wire trace, but they have not replied. **Currently, there is $**,*** USD missing, and we have not been able to make contact with them to resolve.

GetHuman-jperoff did not yet indicate what TransferWise should do to make this right.

How GetHuman-jperoff fixed the problem

We are waiting for GetHuman-jperoff to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get TransferWise's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Hai anche TransferWise problemi?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-jperoff fixes it.
This email address isn't valid

TransferWise

Problema del servizio clienti
Reported by GetHuman-jperoff
ott 4º, 2022 - 4 mesi fa
Not resolved
Visto da 4 clienti finora
Problema simile a 279 altri
0 clienti che seguono questo

Timeline

GetHuman-jperoff ha iniziato a lavorare su questo problema
ott 4º, 2022 1:00pm