The USPS, according to one of my creditors, changed my address without my knowledge or...

GetHuman3107776's customer service issue with US Postal Service from June 2019

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The issue in GetHuman3107776's own words
The USPS, according to one of my creditors, changed my address without my knowledge or permission. The address was changed from California to New York. I have never lived in New York. I have never even been in New York.*a representative of consumer cellular told me that the USPS changed my address and notified them of the new address on October *, ****.*(I ordered a product from Consumer Cellular and they shipped it to an address in New York.)*I need to know:*Is Consumer Cellular correct about the information they gave me?*If so, how and why was my address changed without my knowledge or permission?*How do I correct this error so that it won't happen again?*When I called USPS at ***-***-**** the recording told me the wait time was over * hour.*That's ridiculous. But that's another issue.*How can you help?*Thank you.
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US Postal Service

Customer service issue
Reported by GetHuman3107776
Jun 18th, 2019 - a mon ago
I have an issue with US Postal Service too
Not resolved
Seen by 4 customers so far
Similar issue to 30123 others
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Timeline
GetHuman3107776 started working on this issue
Jun 18th 4:51pm