Package can't be located, "it was put in the mailbox" of the building, but there is no...

GetHuman3107787's customer service issue with US Postal Service from June 2019

Help with my US Postal Service issue
The issue in GetHuman3107787's own words
Package can't be located, "it was put in the mailbox" of the building, but there is no mailbox for this building. It is a business address. Package tracking *: **********************.*Need a phone call from USPS clarifying where the package was put. Thanks,
GetHuman3107787 did not yet indicate what US Postal Service should do to make this right.
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How GetHuman3107787 fixed the problem
Got call back pretty quick after calling the *** number and leaving a call back number, the package was located and still with USPS office. Already picked up. Thanks!
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US Postal Service

Customer service issue
Reported by GetHuman3107787
Jun 18th, 2019 - a mon ago
I have an issue with US Postal Service too
Fixed
GetHuman3107787 shared how to fix
Seen by 4 customers so far
Similar issue to 30124 others
0 customers following this
Items needed
Tracking number
Address on the package
Who sent the package
Timeline
GetHuman3107787 started working on this issue
Jun 18th 4:56pm
GetHuman3107787 confirmed the issue is fixed. Hooray!
Jun 21st 5:40pm