A check for $***.** was sent out to us when my Father passed away. The check was made o...

GetHuman-rastol's customer service issue with USAA from June 2019

Help with my USAA issue
First: share to improve GetHuman-rastol's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-rastol may need:
Name, Account number, Phone number on account, Email address, and Billing address
The issue in GetHuman-rastol's own words
A check for $***.** was sent out to us when my Father passed away. The check was made out to the Estate of John F. Stolz, but there is no way any bank can cash this check, since there is no legal entity by this name. I contacted USAA and they said that they would make out a new check made out to the "Stolz Family Trust" and that this check would arrive in the mail in about * business days. It's been a few weeks and no check has arrived. I would like to know how this issue can be resolved.
GetHuman-rastol did not yet indicate what USAA should do to make this right.
I have an issue with USAA too
How GetHuman-rastol fixed the problem
We are waiting for GetHuman-rastol to fix the problem and share the solution with the rest of us customers.
Please help with my USAA issue
Do you have a customer issue as well?
We can help you get USAA's attention and get better help faster. Tap below to get started.
Having USAA issues too?
Get tips from pros & other customers, and get it handled faster:
Per risultati migliori, scrivi almeno 100 caratteri
Questo indirizzo email non è valido


Customer service issue
Reported by GetHuman-rastol
Jun 3rd, 2019 - 2 mons ago
I have an issue with USAA too
Not resolved
Seen by 3 customers so far
Similar issue to 1114 others
0 customers following this
GetHuman-rastol started working on this issue
Jun 3rd 3:02pm