I cannot find my loan history on USAA. It is not showing up on my credit report either...

GetHuman3041896's customer service issue with USAA from June 2019

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The issue in GetHuman3041896's own words
I cannot find my loan history on USAA. It is not showing up on my credit report either. I took a Career Starter Loan (**K) and paid it all back. Where is it on my credit history and where can I find proof that I paid it? It used to be in my accounts section and have a * balance but now I am unable to find it at all. Please let me know what I can do to fix this.
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Customer service issue
Reported by GetHuman3041896
Jun 6th, 2019 - 2 mons ago
I have an issue with USAA too
Not resolved
Seen by 5 customers so far
Similar issue to 1121 others
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GetHuman3041896 started working on this issue
Jun 6th 8:43am