How do I use Uber cash - I have $* Uber cash on my account but whenever I try to use it...

GetHuman3084453's customer service issue with Uber from June 2019

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The issue in GetHuman3084453's own words
How do I use Uber cash - I have $* Uber cash on my account but whenever I try to use it, it says insufficient funds. How do I default it so that it uses this Uber cash but then puts the remaining balance on my saved credit card?
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Uber

Customer service issue
Reported by GetHuman3084453
Jun 14th, 2019 - a mon ago
I have an issue with Uber too
Not resolved
Seen by 2 customers so far
Similar issue to 41191 others
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GetHuman3084453 started working on this issue
Jun 14th 2:26am