Crystal Miles...confirmation *OMXDCN...Complaint about previous flight. When returning...
GetHuman3598671's customer service issue with United Airlines from September 2019
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The issue in GetHuman3598671's own words
Crystal Miles...confirmation *OMXDCN...Complaint about previous flight. When returning home tried to check in the day b* and was told I had to when I arrived at the airport. At the airport they could not find my flight? Upon much investigation found it was cancelled! Not notified! Transferred me to LAX from Burbank to a flight I never made because they booked me on a flight that did not give enough time to make it from Burbank to LAX for the taxi driver they provided! They booked another flight! Finally on flight, did not get home till ****pm! I am disabled and needed aisle seats...could not accommodate because of all the flight changes...put me in front of coach in middle though which was no help! I have a severe back issue that causes back pain and right leg pain and all this extra time and walking was excruciating! And sitting in the middle gave me no opportunity to extend my right leg out to the side as an aisle seat would. I request a prompt refund AND flight credits toward future flights for this awful experience I had to endure!
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