I set up a Venmo account with you guys and and didn’t need to provide ID to establish t...

GetHuman7474329's Problema di account bloccato con Venmo da maggio 2022

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Nome sull'account, Numero di telefono sull'account, Indirizzo e-mail sull'account, Indirizzo di fatturazione e Ultime 4 cifre di SSN
Top Tip from another customer
Se stai cercando di recuperare il tuo account, fai clic qui https://www.econsumer.equifax.com/otc/loginhelp.ehtml quindi vai al login e fai clic su "Password dimenticata", ti verrà richiesto di inserire il tuo cognome, numero di previdenza sociale e data di nascita, dopodiché dovresti essere in grado di reimpostare la password controllando l'email per l'account.
The issue in GetHuman7474329's own words
I set up a Venmo account with you guys and and didn’t need to provide ID to establish this account. I had money deposited into my account and later sent money out of my account without needing to verify who I am. As soon as I tried to transfer the money into my bank account it says my account is frozen and I need a valid ID. I emailed the only Valid ID that I have plus an expired ID, my social security etc…I do not have money to buy a State ID because you guys froze my money on my account and will not let me access it. Is there any other way we can prove who I am without an ID so I can revive my money. It doesn’t make sense that you say you are trying to protect me from fraud when I can just email a picture of my ID and you’ll verify it with that…Valid ID or not this doesn’t protect me. I’ve been trying to give you proof of who I am but nothing works because I can’t access my money to buy an ID. There are multiple forms of ID I can send you to prove who I am like a social security card, birth certificate or a picture of me holding my expired license with my social? I’m tired of not having a way to access my money on my account. Please fix.

GetHuman7474329 did not yet indicate what Venmo should do to make this right.

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Venmo

Problema dell'account bloccato
Reported by GetHuman7474329
mag 24º, 2022 - un mese fa
Not resolved
Visto da 3 clienti finora
Problema simile a 187 altri
0 clienti che seguono questo

Timeline

GetHuman7474329 ha iniziato a lavorare su questo problema
mag 24º 8:50pm
GetHuman7474329 ha indicato che il problema non è stato ancora risolto.
mag 25º 1:14am