I got locked out of my account because someone else logged into it and tried to send mo...

GetHuman7590690's Problema di account bloccato con Venmo da luglio 2022

Aiuto per il mio problema Venmo
First: share to improve GetHuman7590690's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman7590690 may need:
Nome sull'account, Numero di telefono sull'account, Indirizzo e-mail sull'account, Indirizzo di fatturazione e Ultime 4 cifre di SSN
Top Tip from another customer
Se l'email e la password vengono modificate nell'account, non è possibile ripristinare l'account. Questa società ha una politica molto severa con il recupero degli account e se qualcosa è diverso, non è possibile recuperare l'account. È necessario disporre dell'email o del numero di telefono originale sull'account.
The issue in GetHuman7590690's own words
I got locked out of my account because someone else logged into it and tried to send money but it didn't work. Venmo asked me to change my password, upload a picture of me with my license and a picture of my license (state ID), so I did, and I responded to the customer service representative that reached out to me. No response. Contacted Venmo through their customer service phone line, got a real person to talk to me, then they hung up on me. I've emailed them (*****@***.com) and through their "Contact Us" portal * times now. No response. I need to get my account unfrozen and I've done everything I'm supposed to do.

GetHuman7590690 did not yet indicate what Venmo should do to make this right.

How GetHuman7590690 fixed the problem

We are waiting for GetHuman7590690 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Venmo's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Hai anche Venmo problemi?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Venmo

Problema dell'account bloccato
Reported by GetHuman7590690
lug 1º, 2022 - un mese fa
Not resolved
Visto finora da 1 cliente
Problema simile a 307 altri
0 clienti che seguono questo

Timeline

GetHuman7590690 ha iniziato a lavorare su questo problema
lug 1º 2:46pm