You keep asking me for my phone number and password *Then you tell me my device isn’t r...

GetHuman2187374's customer service issue with Verizon Wireless from February 2019

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PIN on Account, Name of Account Holder, Phone Number on Account, Email on Account, Billing Address on Account, and Last 4 of Social Security
The issue in GetHuman2187374's own words
You keep asking me for my phone number and password *Then you tell me my device isn’t recognized *What is your problem I’m trying to update my credit card
GetHuman2187374 did not yet indicate what Verizon Wireless should do to make this right.
I have an issue with Verizon Wireless too
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Verizon Wireless

Customer service issue
Reported by GetHuman2187374
Feb 12th, 2019 - 8 mons ago
I have an issue with Verizon Wireless too
Not resolved
Seen by 3 customers so far
Similar issue to 11171 others
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Timeline
GetHuman2187374 started working on this issue
Feb 12th 2:25am