I have never been able to ay my Verizon bill via the I-phone, so I just went on-line on...
GetHuman5400386's problema del servizio clienti con Verizon Wireless da ottobre 2020
Aiuto per il mio problema Verizon Wireless
The issue in GetHuman5400386's own words
I have never been able to ay my Verizon bill via the I-phone, so I just went on-line on my desktop. Apparently, I failed the robot check abd did not count the right number of palm trees or crosswalks so I could not get to the website to make my payment then I tried a phone number and got a text message with the code ****** and was told to enter that followed by the pound sign and kep getting mesage that my time to enter it wa expiring. Once it expired I finally got David who took the payment, and in the course of talking to him , found out I could have entered pound PMT on the phone to reach a live person. If I just want to pay the bill it should be easy or at least easier than that. You should be able to see the bill and pay it via a checking account or a credit card without there being any extra charge.
GetHuman5400386 did not yet indicate what Verizon Wireless should do to make this right.
I have an issue with Verizon Wireless too
How GetHuman5400386 fixed the problem
Complain to Verizon loudly and often. When you are trying to pay the bill WHY do you need to go through the I AM NOT A ROBOT pictures?
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