My son is in Macedonia and has a new phone for only a couple weeks. He said his screen...

GetHuman2980055's customer service issue with Verizon from May 2019

Help with my Verizon issue
The issue in GetHuman2980055's own words
My son is in Macedonia and has a new phone for only a couple weeks. He said his screen won’t light up and he can’t turn it off. He looked up how to reboot it but it is not working either. I am sure this is a dumb question but no support over there? Any suggestions what he should do?
GetHuman2980055 did not yet indicate what Verizon should do to make this right.
I have an issue with Verizon too
How GetHuman2980055 fixed the problem
We are waiting for GetHuman2980055 to fix the problem and share the solution with the rest of us customers.
Please help with my Verizon issue
Do you have a customer issue as well?
We can help you get Verizon's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Verizon issues too?
Get tips from pros & other customers, and get it handled faster:
Per risultati migliori, scrivi almeno 100 caratteri
Questo indirizzo email non è valido


Customer service issue
Reported by GetHuman2980055
May 25th, 2019 - 5 mons ago
I have an issue with Verizon too
Seen by 4 customers so far
Similar issue to 5854 others
0 customers following this
Items needed
PIN on Account
Name of Account Holder
Numero di telefono
Email on Account
Billing Address
Last 4 of Social Security
GetHuman2980055 started working on this issue
May 25th 1:31pm
GetHuman2980055 confirmed the issue is fixed. Hooray!
May 26th 1:43pm