I had bought a $** card to put minutes on my phone and I am typing the pin in correctly...

GetHuman2979447's customer service issue with Virgin Mobile from May 2019

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The issue in GetHuman2979447's own words
I had bought a $** card to put minutes on my phone and I am typing the pin in correctly and it is saying that it is in correct
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Virgin Mobile

Customer service issue
Reported by GetHuman2979447
May 25th, 2019 - 24d ago
I have an issue with Virgin Mobile too
Not resolved
Seen by 4 customers so far
Similar issue to 5081 others
0 customers following this
Items needed
Name on the account
Phone number on the account
Billing address
PIN on the account